Yaokan Privacy Policy
This Privacy Policy describes the policies of Shenzhen Yaokan Technology Co., Ltd. (collectively referred to hereunder as “Company” or “we,” “us,” or “Yaokan”) regarding the information we collect or receive about our customers. The collection and processing of all data is made in accordance with the relevant data protection regulations. It is applicable to the yaokantv.com website and Yaokan’s apps, including internet-operated services that they offer, collectively referred to as Our Services. Shenzhen Yaokan Technology Co., Ltd. is a company established in China.
We provide this document to let you know the kinds of personal and non-personal data we may gather, why we gather your data, what we use your data for, when we might disclose your data, and how you can manage your personal data.
Policy Updates
As our company and offerings continue to develop, we may add new services and features to our website or apps, or create new apps. Although it is our intention to keep the same spirit and core values, if these additions do affect this policy, this document will be updated appropriately. That is why we reserve the right to modify or amend the terms of our Privacy Policy from time to time. Because we do not have direct contact access to the vast majority of our users and cannot proactively contact you in case of changes, you are encouraged to review this policy on a regular basis (last update date is mentioned at the end of this document).
Data Collection
We differentiate personal and non-personal data. Personal data is information that can be used to uniquely identify a specific individual. Non-personal data is information that cannot be used just by itself to uniquely identify a specific individual.
One of the basic principles we are following in our apps and website is that we only ask for the personal data we need to provide the service you have requested. We use pseudonymized & anonymized data wherever possible, and we have otherwise no business interest in personal data.
We do not share your data with anyone except for the data processors listed below, and to comply with the law or to protect our rights.
Here is the list of personal and non-personal data that we process and/or collect, who is actually collecting it, why it is collected, how it is used, and who it is shared with.
User-Generated Content (personal data):
1.the personal registration information you provide in accordance with the requirements of this application when you register for this application account;
2.the information on your mobile phone that the application automatically receives and records when you use the app, including but not limited to your device number, current location, IP address, operating system version, language used, date and time of access, Software and hardware feature information and your demand data;
3.User personal data obtained by legal means and data related to smart devices.
All user data is stored in our service provider Alibaba Cloud
Yaokan will not provide, sell, rent, share or trade your personal information to any unrelated third party unless you have obtained your permission in advance, or the third party and the application provide services to you individually or jointly and after the service is over. It will be banned from accessing all of this material that it has previously been able to access.
Crash Reports (non-personal data): when a crash occurs in our iOS apps, we automatically collect anonymized crash reports (function backtrace, OS version, device model) to help us debug crashes in our apps.We use Fabric to perform auto-collection (iOS).
Support Mails (personal data): we provide support by email. Users can contact us through our support email addresses (support@yaokantv.com) to request support about our apps .
IP Address (personal data): IP address of users visiting our website may appear in the standard logs of our web server software. These logs are automatically deleted after maximum 14 days.
Data Processors
Apple, Inc.
Website: https://www.apple.com
Privacy Policy: https://www.apple.com/legal/privacy/en-ww/
Alibaba Cloud
Website: https://www.aliyun.com/
Privacy Policy: http://terms.aliyun.com/legal-agreement/terms/suit_bu1_ali_cloud/suit_bu1_ali_cloud201710161525_98396.html
Google LLC
Website: https://www.google.com/intl/en_be/about/
Privacy Policy: https://policies.google.com/privacy#intro
Cookie Policy
Cookies are small pieces of data, stored in text files, that are stored on your computer or other device when websites are loaded in a browser. They are widely used to “remember” you and your preferences, either for a single visit (through a “session cookie”) or for multiple repeat visits (using a “persistent cookie”).
Our website may use cookies for functional reasons to remember user’s settings. However, we do not collect nor make any use of this information.
Children’s Privacy
Our Services are neither directed at nor targeted to children. If you have not reached the age of majority or are not able to enter into legally binding agreements in your country, you may not use our Services unless supervised/accepted by an adult, as applicable.
Security
We take security seriously, and use several measures to protect your data. Communications with our website and APIs only use secure connections (TLS). Activation data (email / activation code association) for apps purchased directly through us, as opposed to App Store, are stored encrypted on our server. All our backups are encrypted.
Governing Law
Chinese law shall govern in any and all disputes, including privacy or defamation issues or otherwise.
Responsibility
The responsible body for user privacy is:
Shenzhen Yaokan Technology Co., Ltd.
More Information
If you have any questions about this Privacy Policy or don’t see your concerns addressed here, you should contact us by email at support@yaokantv.com.
This policy was last modified on November 7, 2018.